ModelCast support

Use your current location, search for a place by name, or choose a point on the map. If location access is disabled, place search still works. To change permission, open iOS Settings → Privacy & Security → Location Services and find ModelCast.

Check your internet connection and refresh the forecast in the app. Forecast data is normally reused for about 30 minutes. During a temporary service outage, ModelCast may show a previous forecast. Check its update time before relying on it. If the problem continues, contact us with the approximate time and the place you were checking.

Open ModelCast and update the forecast for your current location. The widget uses the forecast saved by the app; it does not independently fetch new weather in the background. iOS controls when the widget refreshes, so an update may take time to appear. Forecasts older than six hours are not displayed.

Open Settings → Privacy and support → Advertising privacy choices in ModelCast when that option is available. You can decline consent and continue using forecasts. If a consent message fails to load, use Retry privacy choices when offered.

An ad may be unavailable because of network conditions, your privacy choices or advertising availability. You can continue using the weather forecast. The free version is supported by advertisements.

Warning coverage depends on the location and the source service. A missing or unavailable warning does not mean conditions are safe. Check your national weather authority for current warnings, particularly before travel or other weather-sensitive activities.

Email the address above with the app version, your iOS version, what you expected and what happened. Add a screenshot if it helps. A town or general area is usually enough for a forecast issue; do not include your exact address or sensitive personal information unless it is necessary to understand the problem.